All coaching fees must be paid in full prior to the commencement of the training program.

Invoices will be issued 7 days prior to the due date. It is the athlete’s responsibility to ensure payment is completed on time.

Failure to pay by the due date may result in suspension of coaching services or additional late payment fees.

We reserve the right to charge reasonable administrative or late fees for overdue payments.

All payments are non-refundable once the coaching program has commenced, including but not limited to:

• Change of mind

• Schedule conflicts

• Reduced availability

• Early withdrawal

• Lack of participation

By enrolling, the athlete acknowledges and accepts this no-refund policy.

We understand that unforeseen situations can occur.

Coaching services may be paused due to injury, medical condition and personal circumstances.

We kindly request that this is emailed to the Head Coach hpa.coach@gmail.com

Please note that paused time cannot be refunded or transferred for cash value

The athlete agrees to:

• Follow the prescribed cycling training program to the best of their ability

• Maintain safe riding practices at all times

• Promptly communicate injuries, illness, or training issues

• Upload required training data as requested

• Engage respectfully in all coach communications

Cycling performance improvements depend on many factors including training compliance, recovery, nutrition, equipment, and individual physiology.

While the coaching program is designed using best-practice principles, specific performance outcomes cannot be guaranteed.

Cycling and endurance training involve inherent risks.

By participating, the athlete confirms they are medically fit for endurance training and accepts all risks associated with cycling activities, including outdoor riding.

Athletes should seek medical clearance where appropriate.

By purchasing or participating in any cycling coaching service, the athlete confirms they have read, understood, and agreed to these Terms & Conditions.